Opportunity Is Knocking. What’s Your Story?

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There’s no turning back, January 2015 has come and almost gone! I have been reading other blogs with New Year’s resolutions and reflections from 2014 and I felt inclined to look back at some of the customers we highlighted in 2014.  Continue reading

Lisa Matzdorff

Lisa Matzdorff

Voice of Customer, Data Protection and Availability Division
I have a passion for listening, more specifically, listening to customers share their IT stories, their experiences, their successes! Over the past 7 years in the role of customer reference manager and customer advocacy manager, I’ve had the pleasure of listen to amazing stories and meeting some very interesting people. The one thing that makes my job even better…I get to share those stories. When I’m not working, I’m volunteering with foster children, running 5K fun runs, playing fashion consultant “What Not To Wear” style, traveling, and watching reality t.v

Meet Your Data Protection SLAs for NAS Servers

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A Network Attached Storage (NAS) server is a storage system connected to a network providing access to a variety of clients, and optimized for file-level access. It doesn’t seem that long ago when NAS systems were just a few Terabytes, and a traditional full backup could complete in a weekend. Well those days are long gone, as data growth continues exponentially and we now move into the Petabyte range. I could write an entire blog on why this continues to happen, but let’s just say that larger NAS systems with higher performance continue to be more affordable, and it just seems so easy to keep all that data … forever and ever. Only when budgets, floor space, power and cooling, and recovery issues are brought into question, does the IT team take an in-depth look at solving the challenges, especially related to meeting backup and recovery SLAs and archiving. Continue reading

Phil George

Phil George

Sr. Product Marketing Manager, Data Protection and Availability Division at EMC
Working with customers and partners (like VMware) to develop leading backup solutions makes every day very interesting; helping them optimize their backup architectures for virtualized environments is what really energizes me. Over the past 25 years, I’ve held senior engineering, marketing and sales roles within the technical software industry. This gives me a good vantage point to recognize technical challenges, see emerging trends and propose new solutions. I hold a BSEE from Cornell University and a Masters in Computer Engineering from Boston University. I currently reside with my wife and two children in Massachusetts.

Get Out of the Dark Ages on Data Protection Provisioning

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Data Protection Provisioning 2.0

Third platform applications are changing the way organizations manage, consume, deliver and protect storage. They are increasingly cloud-enabled, use sophisticated development frameworks, and are instantly available from any device. However, many existing applications are still in traditional and dedicated storage silos with restricted protection policies and provisioning has one basic purpose – connect well-known users to on-premise enterprise applications. Provisioning 1.0 operates with only an IT focus, with no business context and is in the dark ages. Provisioning 2.0 has emerged as a modern and agile way to fill the provisioning gap and is guided by a few key characteristics: business-driven, simple user experience, intuitive process, easy to deploy and maintain, and meets cloud and mobile demands. Continue reading

Jean Banko

Jean Banko

After 10 years in the Pulp and Paper industry, I discovered my passion for IT when inkjet printing hit in the 1990s. As an experienced Product Management and Marketing professional at EMC Core Technologies, I have launched numerous infrastructure/software solutions for Big Data, cloud computing, virtualization, data protection and availability and storage management. In my spare time, I enjoy traveling, running, golf, cooking, movies, the arts, and drinking whisky.

Beating the Odds of App Fatigue for Enterprise IT

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blog1Many of us may be suffering from “app fatigue”, a symptom that overwhelms us with loads of apps on your laptops or mobile devices over time. While this phenomenon emanates from the consumer world, it holds true for the enterprise IT world as well. Continue reading

Sebastian Yiang

Sebastian Yiang

I started out in the IT industry almost 20 years ago as a systems analyst in a large telco within its Internet Service Provider BU to drive product and business development of consumer and enterprise Internet services. I then had the opportunity to do business development and product marketing for connected consumer electronics, web hosting and data center services, and storage solutions before I joined EMC. My current role in EMC is product marketing for Data Protection and Availability Division for Asia Pacific and Japan region. I am based in sunny Singapore and enjoy traveling with my family.

Need Help Archiving Your Big Data?

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The impact that exponential data growth is having on the eDiscovery process has been dramatic in recent years. This increase in data has cancelled out the amount of time and money companies once could save by utilizing just standard archiving technologies. This calls for an archiving technology that can provide a scalable and sustainable solution with optimized searchability. Continue reading

Jennifer Zhou

Jennifer Zhou

Product Marketing Manager, Core Technologies Division
I tell stories about how awesome EMC SourceOne archiving and Data Protection Search are! Prior to joining EMC in June 2014, I spent 2 years in the MBA program at University of Washington studying finance, marketing and entrepreneurship. I have worked in a few companies including F5 Networks, Microsoft, VMware and Blue Nile. Spare time activities include reading, yoga, hiking and playing with my cat Max. Follow me @JenniferZS1PMM

IT Down Under: What’s Trending in 2015 – And What It Means for the Rest of Us

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In my last post of 2014, I shared some findings from the EMC Global Data Protection Index survey, including some new stats on data protection maturity.

I also included a link to the full report, which provides more detailed information about data protection practices on a global level as well as on a country-by-country basis. Very interesting stuff even to the non-data-protection-minded reader.

Not surprisingly, organizations worldwide aren’t as mature, or ahead of the curve, as one might expect given the world in which we live. It always amazes me how forward-minded we can be in some areas (think self-driving automobiles) and not so much in others (think data protection). Perhaps it’s just a “cool factor”? Continue reading

Heidi Biggar

Heidi Biggar

Marketing and IT Consultant, Data Protection and Availability Division at EMC Corporation
I’m often asked how a political science major at Tufts wound up in the IT world, covering backup, storage, virtualization and cloud of all things. Truth is, it’s really a love for learning, a need to understand the “bigger picture” and a desire to share that view with others that’s steered my path over the past 20 years, from campaign manager to editor, analyst and marketer. After hours, you’ll find me hanging with family, running 10ks through Peachtree City’s 90 miles of cart paths, watching football or reading. I’m a New England transplant enjoying life in the South. In my previous life, I also blogged for ComputerWorld, Enterprise Strategy Group and Hitachi Data Systems, but The Backup Window is my baby. It's been great watching it evolve.

Eliminate the Quagmires in Your Data Protection Strategy

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Are You on Solid Ground?

According to a recent survey by Vanson Bourne to over 3300 IT decision makers globally, 87% of businesses are behind the curve for data protection maturity and 71% of businesses are not fully confident of restoring their data and applications.  Collectively, these enterprises are losing $1.7 trillion through data loss and unplanned downtime. The more data protection vendors they throw at their problems, the more data loss they experienced and the cost of downtime exploded to 5X the level of using just one vendor. Sounds like the ground is swampy to me.  Continue reading

Alyson Langon
A couple years ago, fresh out of Business School at Boston College, I started at EMC and dove head first into all things backup and archive, focusing on Data Domain systems. I love the challenge of communicating complicated technologies in innovative and engaging ways and there is certainly no shortage of inspiration at EMC’s Data Protection and Availability Division. Outside of the tech world, I am an artist, animal lover and sufferer of wanderlust. You can also find me on Twitter achieving the perfect balance of data protection and cat gifs.

Get Back To Where You Once Belonged

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In December, EMC launched the Global Data Protection Index (GDPI) which was a survey that interviewed 3,300 end users across the globe. There were many interesting findings, and I encourage you to visit the study’s microsite to learn more.  Continue reading

Jay Livens

Jay Livens

My passion is technology and I think it started when I was a child and used to take apart flashlights and not remember how to put them back together. You can imagine how that turned out especially when power outages occurred. However, I persisted and charted a course through life that included stops in financial services, sales and event promotion. After receiving an MBA from MIT’s Sloan School of Management, my path turned towards to storage and I had stints with a storage reseller, a storage startup and a couple of big storage companies. After serving in multiple roles, I settled on marketing as my future career-path; however, I am not your typical marketer. All things technology intrigue me and I like to know how things work, not just the marketing stuff, but how it really works. At EMC, I run marketing for the Data Protection and Availability group in the Americas and look forward to sharing my perspectives on my division, my products and life in general.

Improve the Health of Your Business – 3 Resolutions for 2015

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It’s human nature to look at the New Year as a new opportunity.

It’s a new start. A time to look at what we accomplished last year and what we aspire to accomplish this year. Resolutions often fall into categories to improve our well being – to lose that 10 pounds, exercise more, drink less…

But do you create resolutions that focus on the health of your business? Continue reading

Jim Clancy

Jim Clancy

Vice President, Global Sales, Core Technologies Division
As Vice President, Global Sales for EMC’s Data Protection Solutions, Jim has a long history in the data protection market. Over the past 10 years he has held numerous sales leadership positions for EMC’s data protection divisions. Jim also contributes to fostering future business leaders through mentorship and supports diversity programs such as the EMC Women’s Leadership Forum. Outside of EMC, Jim is active in his community by donating his time to organizations such as the Boston Food Bank and numerous youth athletic programs in the area.

Legal & IT – Hello, My Name Is…….

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483674497Not surprisingly, in 2014 we had many discussions with our customers about Information Governance issues such as data retention and remediation, privacy and eDiscovery. Very surprisingly, at many of these meetings, we introduced the IT and Legal departments to one another for the first time. Continue reading

Jim Shook

Jim Shook

Director, eDiscovery and Compliance Field Practice, Data Protection and Availability Division
I am a long-time “lawyer/technlogist”, having learned assembly language on a TRS-80 at age 12 and later a degree in Computer Science. But the law always fascinated me, and after being a litigator and general counsel for over 10 years, the challenges that technology brought to the law and compliance let me combine my favorite pursuits. I spend my days helping EMC’s customers understand their legal and compliance obligations, and then how to apply technology and best practices to meet them.

Is Your Organization Headed in the Right Direction?

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As I prepared to write this post, my last one for 2014, I reflected on the collection of posts (see complete list at end) I put together this year and wondered: How are you doing?

Did you make a resolution to find your center of gravity? And, if so, were you successful in keeping it? Has your strategy shifted downstream to customers? Or, like many of your peers or competitors, are you still laboring upstream with product-focused business plans and technology-led IT strategies?

If the findings from the recent EMC Global Data Protection Index survey are any indication – and I think they are – you’re probably heading in the right direction but have a lot of work still to do. As a barometer of sorts, 87% of the companies surveyed for the Index were behind the curve in terms of data protection maturity. Only 2.4% were considered “leaders” and just 11.3% “adopters.”

If you haven’t taken a look at the full survey results, I encourage you to do so. As the center of business activity moves downstream, capturing, analyzing and protecting customer data becomes critical, as does moving along the maturity curve. Evolution is essential.

While many of my colleagues on The Protection Continuum spent the year sharing detailed information about the important technology advances shaping the future of data protection, my focus was on the bigger business picture.

My collection of posts took a look at where we’re going, how we’ll get there and why it’s important for your business, and IT organizations, to tilt.

Here’s a recap. Enjoy – and happy holidays!

Heidi Biggar

Heidi Biggar

Marketing and IT Consultant, Data Protection and Availability Division at EMC Corporation
I’m often asked how a political science major at Tufts wound up in the IT world, covering backup, storage, virtualization and cloud of all things. Truth is, it’s really a love for learning, a need to understand the “bigger picture” and a desire to share that view with others that’s steered my path over the past 20 years, from campaign manager to editor, analyst and marketer. After hours, you’ll find me hanging with family, running 10ks through Peachtree City’s 90 miles of cart paths, watching football or reading. I’m a New England transplant enjoying life in the South. In my previous life, I also blogged for ComputerWorld, Enterprise Strategy Group and Hitachi Data Systems, but The Backup Window is my baby. It's been great watching it evolve.

Backup Should Not Be A Mystery

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MysteryWhile reading the Sherlock Holms short story, A Scandal in Bohemia, I had an ah-ha moment that resonated with me. I imagine this quote below might also resonate with companies, when they are faced with decisions based on data-driven facts. Continue reading

Lisa Matzdorff

Lisa Matzdorff

Voice of Customer, Data Protection and Availability Division
I have a passion for listening, more specifically, listening to customers share their IT stories, their experiences, their successes! Over the past 7 years in the role of customer reference manager and customer advocacy manager, I’ve had the pleasure of listen to amazing stories and meeting some very interesting people. The one thing that makes my job even better…I get to share those stories. When I’m not working, I’m volunteering with foster children, running 5K fun runs, playing fashion consultant “What Not To Wear” style, traveling, and watching reality t.v

Don’t Be a Dr. No in 2015

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dv1492011At the New Year, some people struggle to identify a bad habit that they want to end. Their co-workers, of course, instantly produce a long list of irritating behaviors. Similarly, every IT team’s business partners have a 2015 New Year’s Resolution for them – “Stop Being Dr. No.”

Lines of business complain that when they ask their IT for anything new, the answer is always “No.” Sometimes the rejection is instantaneous, with laments about reduced budgets, complex regulations, and distributed operations. Other times the refusal takes the form of “we’ll look at it,” and nothing ever happens. Lines of business don’t aspire to set up rogue IT environments; they feel like they have no alternatives. Continue reading

Stephen Manley

Stephen Manley

CTO, Data Protection and Availability Division
Over the past 15 years at both EMC and NetApp, I have traveled the world, helping solve backup and recovery challenges - one customer at a time (clearly, I need to optimize my travel arrangements!). My professional mission is to transform data protection so that it accelerates customers’ businesses. I have a passion for helping engineers pursue technical career path(without becoming managers), telling stories about life on the road and NDMP (yes, that’s NDMP).

The Quest for Solid Ground: How Global Enterprises Are Grappling with New Data Protection Demands

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According to the EMC Global Data Protection Index, which surveyed 3,300 IT decision makers from mid-size to enterprise-class businesses across 24 countries, common data protection practices have left global businesses exposed to data loss and downtime to the tune of $1.7 trillion annually. For the sake of comparison, that’s about the same as the world’s total military spend in a single year. A startling statistic by any account! And this is only a glimpse of what’s to come if attitudes and practices toward data protection are left unchanged. Continue reading

Guy Churchward

Guy Churchward

President, Data Protection and Availability Division
I'm an enterprise infrastructure hack. Really, if you think of my career as a building, I’ve spent it underneath in the sewer lines and the electric plumbing, making sure things work. Invariably, my businesses end up being called boring. But that’s okay. It means they’re doing exactly what they’re supposed to do, which means their customers can do what they need to do. I come to EMC by way of BEA Systems, NetApp and most recently LogLogic, and my mission is to lead EMC Data Protection and Availability Division's efforts to deliver a protection storage architecture that leaves us all in better shape for the next guy, or gig, that comes along. Oh, and make no mistake about it, I want everyone to know who’s number one in backup, and why.

Taking Out the Digital Trash

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Does your organization keep old, stale and useless data? Most do. In our practice we find that about two-thirds of data on file shares has not been accessed in at least six months. While the lack of access does not necessarily identify data that has no business value, it’s a pretty good indicator. Continue reading

Jim Shook

Jim Shook

Director, eDiscovery and Compliance Field Practice, Data Protection and Availability Division
I am a long-time “lawyer/technlogist”, having learned assembly language on a TRS-80 at age 12 and later a degree in Computer Science. But the law always fascinated me, and after being a litigator and general counsel for over 10 years, the challenges that technology brought to the law and compliance let me combine my favorite pursuits. I spend my days helping EMC’s customers understand their legal and compliance obligations, and then how to apply technology and best practices to meet them.

Walking with Millennials: 10 Things I’ve Learned That Your Business Can’t Ignore

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I feel like I was born with a computer in my hand; I embrace them both from a business and personal perspective.

But I am a Gen-Xer, so certain realities are true. I was not born with a computer in my hand, but rather a typewriter, record player, and an Atari game console. According to the folks who define the characteristics of each generation, I have different priorities, perspectives, and drivers than Millennials (a.k.a. Gen-Yers). But how different? Continue reading

Guy Churchward

Guy Churchward

President, Data Protection and Availability Division
I'm an enterprise infrastructure hack. Really, if you think of my career as a building, I’ve spent it underneath in the sewer lines and the electric plumbing, making sure things work. Invariably, my businesses end up being called boring. But that’s okay. It means they’re doing exactly what they’re supposed to do, which means their customers can do what they need to do. I come to EMC by way of BEA Systems, NetApp and most recently LogLogic, and my mission is to lead EMC Data Protection and Availability Division's efforts to deliver a protection storage architecture that leaves us all in better shape for the next guy, or gig, that comes along. Oh, and make no mistake about it, I want everyone to know who’s number one in backup, and why.

How 9/11 Changed the Trajectory of Data Protection and Security

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It’s been 13 years since the world changed.

While there have been no shortage of tragedies since 9/11, including other acts of terrorism home and abroad, war, hurricanes, tsunamis, and massive tornados, no single event has matched the impact of that day thirteen years ago. The transformation of the world after that event has touched all our lives in ways big and small, the technology industry included.

No, people really don’t care more about data protection now than they did then. Nor did the event set disk-based backup or VPLEX in motion. But 9/11 did help redefine the role and expectation of data protection. That day began the journey to converge data protection and security. Continue reading

Stephen Manley

Stephen Manley

CTO, Data Protection and Availability Division
Over the past 15 years at both EMC and NetApp, I have traveled the world, helping solve backup and recovery challenges - one customer at a time (clearly, I need to optimize my travel arrangements!). My professional mission is to transform data protection so that it accelerates customers’ businesses. I have a passion for helping engineers pursue technical career path(without becoming managers), telling stories about life on the road and NDMP (yes, that’s NDMP).