The Payback from Backup Transformation – Part 3

Lady Backup will conclude this series looking at a recent IDC analysis that quantifies the business benefits from backup transformation.

In Part 2 , we looked at the categories of savings from companies who modernized their backup infrastructure with EMC, totaling $3 million in savings per year.  In Part 1, we looked at the financial benefits, showing n average a 5-month payback on the investment into EMC backup solutions.

So what did these companies change to make this kind of impact?  They modernized their existing backup infrastructure in 3 key ways: ROI Graphic

  1. They replaced tape with purpose-built backup appliances.  Companies in the analysis reduced $1.8 million over three years by eliminating or significantly reducing the use of tape in their backup and DR processes.  IDC documented several headaches associated with tape, including failed backups and tape management.   With EMC, operational recovery speed on average improved by 64%.  DR readiness was also significantly improved with EMC.   Not only did speed for disaster recovery improve by 88%, companies are now able to test their DR plan.
  2. They added deduplication into the backup process. A common challenge for all of the companies in this study was data growth rate, which IDC estimates was 35% per year on average.  With that in mind, it is reasonable to assume that costs would continue to escalate for backup storage capacity if these companies had not included deduplication in their backup process.   IDC documented an 86% reduction in storage capacity from deduplication, which had a major impact on the storage cost savings.
  3. They consolidated backup silos across multiple environments, including their physical and virtual servers.   These companies got a handle on in their “accidental architecture” with an integrated, centrally managed data protection strategy.

In summary, IDC shows us a strong financial argument for backup transformation and why EMC.  But to close I want to come back to the impacts on the business.

On average, companies in the study had a 40% success rate of operational recoveries before they modernized their backup infrastructure.  I don’t know about you, but I don’t consider a 4 in 10 chance of a successful recovery to really be “success.”  After replacing existing backup infrastructure, the companies in this study now have a 100% success rate.

A 100% success completely changes the game.  Instead of hoping that the recovery will work, these companies have the confidence that when they need to recover something, it will quick and reliable.

All of the details about this study can be found on a dedicated Web page.  And we invite you to join the conversation using #IDCROI.

Read  more on ThoughtFeast. LB
Lady Backup
Lady Backup’s career in IT dates back before the time of the Spice Girls. Initially I started in high tech journalism in the US and eventually transitioned to become an industry analyst. My analyst years also coincided with my education – during this period of my life I was working on my MBA. After 7 years of going to school at night, I graduated with distinction with an Information Age MBA degree from Bentley University (at the time it was still Bentley College) located just outside of Boston. With degree in hand, what’s a restless girl to do next? This is where networking with fellow classmates led to a job at EMC. Starting our Hopkinton headquarters, I moved outside of the US with EMC International when I felt it was time for my next change. Today, Lady Backup is an American on the loose in the world. Living outside the United States has been a fascinating experience. For the moment I call England home. But I’m feeling my next wave of restlessness coming. Here are two hints: I love sunshine and I’m improving my Spanish.

More than Microsoft Support – EMC NetWorker 8.1 SP1

Time flies.  How many times have you heard that??  Colloquialism aside, it’s true.  We announced NetWorker 8.1 in July.  For the 5th blog post in the ‘Meet NetWorker 8.1’ series, I would like to introduce you to the latest update, Service Pack 1, which is now available.

If you have been following The Backup Window, EMC Pulse blogs, or @EMCBackup on Twitter you saw that we publicly announced NetWorker 8.1 SP1 on November 4 along with Avamar 7 SP1, as enhancements to the Data Protection Suite for Backup.  While our emphasis was around support for the latest Enterprise releases from Microsoft, I’m here to inform you that this Service Pack for NetWorker offers much more!

What, you ask?  Well, I will try to make this a quick read for you by giving you some of the highlights and point you to further reading, if you are so inclined.

Enhanced EMC Data Domain Integration

Deeper integration with EMC Protection Storage

Let’s start with the expansion we continue to make in integrating NetWorker with Data Domain systems.  We are seeing incredible adoption rates of our NetWorker Client Direct to Data Domain capabilities. To expand this adoption, we now offer client direct support for databases on UNIX/Linux platforms.

At the same time, we have continued to enhance NetWorker’s integration with Data Domain Systems.The new DD Boost over Fibre Channel support in NetWorker 8.1 allows customers with established FC networks to eliminate VTL systems as a “backup-to-disk band-aid” and use Data Domain systems in a next generation backup to disk workflow. While this support was previously available for file systems and Microsoft applications, we have now added the cross platform applications supported with the NetWorker Module for Databases and Applications.

Snapshot Management Enhancements

Can you say ‘snapshots’?  I hope you have taken the opportunity to test out the new snapshot management capabilities directly integrated into Snapshot Management EnhancementsNetWorker 8.1.  If you are protecting a mission critical application like SAP or Oracle, you know that using snapshot technology can keep you ahead of the game when trying to meet RPO’s.  To make life easier for you, we have added SAP and Oracle workflows to the NetWorker Snapshot Management configuration wizard, eliminating all the scripting that would need to be done manually.  This makes things more reliable as there is less room for configuration error by using a wizard based workflow, and it validates the settings you selected before they are applied.

Backing up a file-system block-by-block…

Have you tried the new Block Based Backup for Windows feature in NetWorker 8.1?  If so, and you felt that the VHD format was too limiting at 2TB, we now support VHDx and, therefore, lightning fast backup of 64 TB volumes using VSS and change block tracking technology. For those that aren’t too familiar with this capability, NetWorker Block-Based Backup enables backup of high-density, Windows-based file systems at five times faster than traditional file-based backup technology, two to four times faster restore, and up to 25 times faster than the nearest competitor.

Support for VMware vSphere 5.5

The EMC Data Protection Suite and it’s integration with VMware vSphere is stronger than ever! We work to release support in our products for the latest versions of VMware releases and this release is no different. EMC NetWorker  for Backup includes virtualization support to include private-cloud environments based on VMware vSphere 5.5!

The features mentioned here outline a taste of the ‘biggest bang for the buck’ when you upgrade to the latest Service Pack. For more information regarding highlights of the new Microsoft support within the Data Protection Suite, please read last week’s blog by Phil George (@vPhilGeorge).

Look here if you’d like to read more about what’s new in NetWorker 8.1 SP1 and join the conversation, too!

Sherry Davenport
I started in the IT industry over 30 years ago — it sure doesn’t feel like that long! I worked my way through the ranks starting at the old Digital Equipment Corporation in software sales support, sales training, channel training, product management and, ultimately, marketing. My background includes digital imaging, team productivity software, Alta Vista (remember that?), storage management, storage networking and most recently backup and recovery software. While I love my job, I love cooking and wine appreciation even more.

What’s Next for Cloud Protection?

187957288Male Answer Syndrome is a worldwide affliction that prevents people from saying “I don’t know.” Do you answer questions that a couple is whispering … 10 feet behind you? If somebody asks a question filled with acronyms that you don’t understand, do you make up new acronyms… daring somebody to call your bluff? Do you shout out your responses to Jeopardy… inside Target? If so, welcome to my world. You suffer from Male Answer Syndrome.

Sometimes, however, I see something so important that I admit, “I don’t know what that means. I need to learn about it.” Ever since Mozy became part of EMC Backup Recovery Systems Division earlier this year, people have asked, “What is the future of Mozy? What’s the future of cloud? What does it mean for our broader portfolio?”

While I’m tempted to pontificate with great specificity about the next decade of data protection, I don’t know how everything will turn out. There, I admitted it. However, what I do know is that Mozy is at the nexus of a number of trends:

  • Consumerization of IT. An increasing number of end users tell us their consumer IT experience far exceeds their enterprise experience. With its roots in the consumer backup space, Mozy brings a fresh perspective on simplicity to EMC Backup.
  • IT as a Service. It is a cliché, but users want to solve business problems, and somehow they end up hearing about IT’s technology challenges. Mozy sells protection services, not software and hardware, so they think about “product” differently.
  • IT convergence. While most people think in terms of physical systems, IT convergence is more about consolidating different workflows to streamline operations. The Mozy team views backup as just one of many services to offer customers.

As for questions like, what exactly will Mozy look like in five years and how long will the industry take to transform? I don’t know. But I do have a good idea on how cloud protection will evolve:

  • Cloud in a traditional protection architecture. Customers are writing and replicating traditional backups to the cloud. Like VTL for disk, it’s not the ideal solution, but it’s the simplest to deploy.
  • Cloud-centric data protection. Customers will use cloud protection solutions to address existing pain points. We saw the same approach with disk-centric protection: compliant archive (Centera), remote office (Avamar), and application-direct backups (Data Domain). Cloud will likely address: endpoint protection (mobile devices), compliant archive (constantly-evolving regulations), and disaster recovery (companies without a second site).
  • Cloud-centric data management. This will be the change that disrupts the industry. Currently, we see disk driving the evolution from backup to data protection (convergence of disaster recovery, backup, and archive), which disrupts traditional backup architectures. The next disruption will occur when organizations realize the only difference among their protection, test & dev, analytics, and collaboration copies is how these copies are managed and accessed. The cloud model will break down the boundaries between the copies, and the convergence will transform protection from an insurance policy into a daily business asset.

These shifts can be daunting, especially if you’re still running traditional tape backups. Fortunately, there is a well-established path to walk from tape backup to disk backup to infrastructure-centric data protection. Meanwhile, a solid architecture can help you manage the transition to cloud—however it actually plays out. That is why we advocate a Protection Storage Architecture; it will help you bridge the gap between backup, data protection, and data management—at your own pace.

Over the next decade, cloud will transform data protection and management. Over the next few years, there will be chaos in this space, as multiple companies search for the right balance of technology, process, and business model. I’m thrilled that we have the Mozy team who focus on this transformation and who approach the challenge differently than I. Even as a longstanding victim of Male Answer Syndrome, I know when to say, “I don’t know. Help me learn.”

Stephen Manley

Stephen Manley

CTO, Data Protection and Availability Division
Over the past 15 years at both EMC and NetApp, I have traveled the world, helping solve backup and recovery challenges - one customer at a time (clearly, I need to optimize my travel arrangements!). My professional mission is to transform data protection so that it accelerates customers’ businesses. I have a passion for helping engineers pursue technical career path(without becoming managers), telling stories about life on the road and NDMP (yes, that’s NDMP).

What Hurts Us Does Make Us Stronger…IT Too

181907694It’s funny how chance meetings can impact our lives… change our perspectives.

Three specific occasions immediately come to my mind.

The first occurred, of all places, on a cruise ship to Alaska. My wife and I were playing cards in one of the lounges when in comes a large group of service men and women—all ages and nationalities. As it turns out, there was a veterans meeting taking place. We hung around to listen. People literally from both sides of the conflicts in Afghanistan to Hiroshima to Hamburger Hill.

Continue reading on our sister site Reflections>> 

Guy Churchward

Guy Churchward

President, Data Protection and Availability Division
I'm an enterprise infrastructure hack. Really, if you think of my career as a building, I’ve spent it underneath in the sewer lines and the electric plumbing, making sure things work. Invariably, my businesses end up being called boring. But that’s okay. It means they’re doing exactly what they’re supposed to do, which means their customers can do what they need to do. I come to EMC by way of BEA Systems, NetApp and most recently LogLogic, and my mission is to lead EMC Data Protection and Availability Division's efforts to deliver a protection storage architecture that leaves us all in better shape for the next guy, or gig, that comes along. Oh, and make no mistake about it, I want everyone to know who’s number one in backup, and why.

The Payback from Backup Transformation – Part 2

Lady Backup continues with Part 2 in looking at a recent IDC analysis that shows the business benefits from backup transformation with EMC.

As we reviewed in Part 1, there is a clear financial benefit from modernizing your dated backup infrastructure with EMC. In fact, companies in a recent analysis from IDC saw a 5-month payback from their investment into EMC.

In total, IDC shows a reduction of nearly $3 million per year in benefit to the business, measured in in three key areas:

  • Hard costs:  More than half, or $1.7 million in annual savings, came from reducing backup infrastructure costs. This includes $627,000 from eliminating tape-related costs and $909,000 from reducing backup storage capacity requirements with deduplication.
  • IT productivity improvements. The IT team is a big winner in this transformation.  On average, 37 hours per week were spent on backup and recovery related issues, including lengthy restores, restarting failed backups, and physically managing tape.  After backup transformation, 9 hours are spent per week on backup and recovery related tasks, a 75% improvement.
  • End user productivity improvements.  In the “before” scenario, users spent an average of 54 hours per year waiting for recoveries.  Doesn’t sound like a lot?  That’s more than a work week of annual productivity wasted.   Now, they wait only a matter of minutes – 13 minutes on average in an entire year, according to IDC.

I’ve included a graphic to show you the distribution in annual cost savings.

ROI Infographic

What does this tell us? It says that a modern backup infrastructure provides better service to the business at less cost.

In the final part, we’ll look at what companies changed in their backup environment.

All of the details about this study can be found on a dedicated Web page.  And we invite you to join the conversation using #IDCROI.  LB

Lady Backup
Lady Backup’s career in IT dates back before the time of the Spice Girls. Initially I started in high tech journalism in the US and eventually transitioned to become an industry analyst. My analyst years also coincided with my education – during this period of my life I was working on my MBA. After 7 years of going to school at night, I graduated with distinction with an Information Age MBA degree from Bentley University (at the time it was still Bentley College) located just outside of Boston. With degree in hand, what’s a restless girl to do next? This is where networking with fellow classmates led to a job at EMC. Starting our Hopkinton headquarters, I moved outside of the US with EMC International when I felt it was time for my next change. Today, Lady Backup is an American on the loose in the world. Living outside the United States has been a fascinating experience. For the moment I call England home. But I’m feeling my next wave of restlessness coming. Here are two hints: I love sunshine and I’m improving my Spanish.